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Our customer solutions team provides support 7 days a week. 
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Questions & Support

In addition to the FAQs on our website, we also have detailed documentation about the functions and features available to you when you create a group video. Click here to access our Help Documents.

You can reach us by clicking the (?) icon at the bottom right of your screen, or you can e-mail us at help@memento.com.  

Our customer solutions team is available 7 days a week, from approximately 9am through 9pm, Eastern Time (GMT + 5 hours).

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Business Collaborations

Have an inquiry regarding a collaboration opportunity between Memento and your business? 

We consider opportunities that are a good fit with the Memento brand. We genuinely care about people, and try to provide opportunities to spread love, kindness, and joy. If your business objectives are aligned, you can reach us and share your collaboration opportunities at hello@memento.com.

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Career Opportunities

Do you want to work in a growing company that invests in its employees more than the average company?

We provide a collaborative, start-up environment where you’ll learn a lot, get your hands dirty, and see your work directly impact our customers. Our team is primarily based in Framingham, MA and London, ON though employees have the flexibility to work from wherever they are most effective. Take a look at our Current Opportunities.

Show Off Your Group Video!

Did you create a memorable Group Video with Memento?

We want to hear about it! Send an email to hello@memento.com for the chance to be featured.

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Help Documentation

Our Help Pages have quick answers to many questions.

Other Questions?

Can't find a solution? Send us a message or e-mail support@vidhug.com.

Business Collaborations

Reach out at hello@vidhug.com.

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